Privacy Policy

1. Introduction

Pepticore LLC d/b/a PeptidesEuro ("PeptidesEuro," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, meimx.com (the "Site"). This Privacy Policy describes what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with these practices, please do not use the Site.

This Privacy Policy should be read in conjunction with our Terms of Service. Capitalized terms not defined herein have the meanings given to them in the Terms of Service.

2. Information We Collect

2.1 Information You Provide Directly

When you place an order, create an account, subscribe to communications, or contact us, we may collect the following:

• Contact information: Full name, email address, phone number.
• Shipping information: Street address, city, state, ZIP code.
• Billing information: Billing name and address. Note: payment card details (credit card number, expiration date, CVV) are collected and processed directly by our third-party payment processor and are never stored on our servers.
• Order information: Products ordered, quantities, order history, transaction amounts.
• Communication data: Messages, inquiries, or feedback you send to us via email or contact forms.

2.2 Information Collected Automatically

When you visit or interact with the Site, we automatically collect certain technical and usage information, including:

• Device and browser information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage data: Pages visited, time spent on pages, referring URLs, click patterns, navigation paths, and other interactions with the Site.
• Location data: Approximate geographic location derived from your IP address (city/region level; we do not collect precise GPS coordinates).

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site. Specifically:

• Essential cookies: Required for the Site to function properly, including shopping cart functionality, session management, and security.
• Analytics cookies: We use PostHog, a product analytics platform, to understand how visitors interact with the Site. PostHog collects anonymized usage data including page views, session duration, click events, and feature interactions. This data helps us improve the user experience.
• Preference cookies: Used to remember your settings and preferences for future visits.

Managing cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of the Site may not function properly.

We do not use advertising cookies or participate in third-party advertising networks on the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: Processing and fulfilling your orders, including shipping, delivery confirmation, and invoicing.
• Customer service: Responding to your inquiries, providing support, and resolving issues related to your orders or the Site.
• Communications: Sending order confirmations, shipping notifications, and, where you have opted in, promotional or educational communications. You may opt out of promotional communications at any time (see Section 7).
• Site operation and improvement: Maintaining, securing, and improving the Site, including analyzing usage patterns, diagnosing technical issues, and optimizing the user experience.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorized access, and other security threats.
• Legal compliance: Complying with applicable laws, regulations, legal processes, or enforceable governmental requests.

We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with the following categories of recipients, solely for the purposes described in this Privacy Policy:

4.1 Service Providers

• Payment processor: We share billing and transaction information with our payment processor to process your payment. Your payment card details are handled directly by the processor in accordance with PCI-DSS standards and are never stored on our servers.
• Shipping carriers: We share your name and shipping address with carriers (e.g., USPS, UPS, FedEx) to deliver your orders.
• Analytics provider: PostHog receives anonymized usage and interaction data to help us analyze Site performance and user behavior.
• Hosting and infrastructure: Our Site hosting and email service providers may process data as part of providing their services to us.

4.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We may also disclose information when we believe in good faith that disclosure is necessary to:

• Protect our rights, property, or safety, or that of our users or the public.
• Enforce our Terms of Service.
• Detect, prevent, or address fraud, security, or technical issues.

4.3 Business Transfers

If Pepticore LLC d/b/a PeptidesEuro is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on the Site.

5. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

• Order and transaction data: Retained for a minimum of seven (7) years from the date of the transaction for accounting, tax, and legal compliance purposes.
• Account information: Retained for as long as your account remains active, or as needed to provide you with services. If you request account deletion, we will delete or anonymize your data within thirty (30) days, except as required for legal or compliance purposes.
• Communication records: Retained for up to three (3) years from the date of the communication to support customer service and dispute resolution.
• Analytics data: PostHog analytics data is retained in anonymized form and is not linked to identifiable individuals after collection.

After the applicable retention period expires, your data will be securely deleted or anonymized.

6. Data Security

We implement commercially reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit via TLS/SSL.
• Secure handling of payment information through PCI-DSS-compliant processors.
• Access controls limiting employee and contractor access to personal data on a need-to-know basis.
• Regular review and updating of our security practices.

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account credentials confidential.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate or incomplete information. To make such a request, contact us at support@pepticore.net.

7.2 Deletion

You may request deletion of your personal information by contacting us at support@pepticore.net. We will process your request within thirty (30) days, subject to our legal obligations to retain certain data (e.g., transaction records for tax compliance).

7.3 Opt-Out of Communications

You may opt out of promotional or marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email.
• Contacting us at support@pepticore.net.

Please note that even if you opt out of promotional communications, we may still send you transactional messages related to your orders (e.g., order confirmations, shipping updates).

7.4 Do Not Track

Some web browsers transmit "Do Not Track" (DNT) signals. The Site does not currently respond to DNT signals, as there is no universally accepted standard for how to respond to such signals.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"):

8.1 Right to Know

You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.

8.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., completing transactions, legal obligations, internal business uses compatible with the context in which you provided the data).

8.3 Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

8.4 Right to Opt Out of Sale or Sharing

We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. We do not use your personal information for cross-context behavioral advertising.

8.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide you a different quality of service, or suggest that you may receive a different level of service for exercising your rights.

8.6 Exercising Your Rights

To exercise any of the rights described above, please contact us at:

• Email: support@pepticore.net

We will verify your identity before processing your request. Verification may require you to confirm information associated with your account or recent orders. We will respond to verifiable requests within forty-five (45) days of receipt. If we need additional time, we will notify you of the reason and extension period (up to an additional forty-five days).

8.7 Authorized Agents

You may designate an authorized agent to submit a request on your behalf. The agent must provide proof of authorization (e.g., a signed written authorization or power of attorney). We may require you to directly verify your identity and confirm that you authorized the agent.

8.8 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following categories of personal information (as defined by the CCPA/CPRA):

9. Children's Privacy

The Site is not intended for individuals under the age of twenty-one (21). We do not knowingly collect personal information from anyone under 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@pepticore.net. If we become aware that we have collected personal information from an individual under 21, we will take steps to promptly delete such information.

10. International Users

The Site is operated from the United States and is intended for use by residents of the United States only. If you access the Site from outside the United States, you understand and agree that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfer.

11. Third-Party Links

The Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

If we make changes that materially affect the way we handle your personal information, we will notify you by email (if we have your email address) or by prominently posting a notice on the Site prior to the changes taking effect.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pepticore LLC d/b/a PeptidesEuro

Email: support@pepticore.net

Address: 30 N Gould St #62324, Sheridan, WY 82801

Website: meimx.com