Frequently asked questions
General
PeptidesEuro is a research materials supplier operated by Pepticore LLC. We provide high-purity peptides and research compounds for in-vitro laboratory and scientific research purposes. All products are sold strictly for research use only and are not intended for human or animal consumption.
No. All products sold through meimx.com are intended strictly for in-vitro laboratory and scientific research purposes only. They are not intended for human or animal consumption, injection, ingestion, inhalation, or any form of administration to living organisms. By purchasing from PeptidesEuro, you acknowledge and agree to these terms as outlined in our Terms of Service.
No. Our products have not been evaluated, approved, or authorized by the U.S. Food and Drug Administration (FDA) or any other regulatory body. They are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. PeptidesEuro is not a compounding pharmacy or outsourcing facility as defined under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.
No. PeptidesEuro does not provide medical advice, treatment recommendations, or dosing instructions. Any information on our website, including product descriptions and referenced research, is provided for educational and informational purposes only. If you have medical questions, please consult a licensed healthcare provider.
Research Use Only means that our products are sold exclusively as reference standards and research materials for use in laboratory and scientific research settings. Purchasers agree to use all products solely for legitimate research purposes in compliance with all applicable laws and regulations.
You must be at least twenty-one (21) years of age and be purchasing products solely for legitimate research purposes. By placing an order, you represent and warrant that you meet these qualifications. We reserve the right to refuse or cancel any order at our discretion.
Orders
Browse our product catalog at meimx.com, add items to your cart, and proceed to checkout. You can check out as a guest or create an account. Payment is processed securely through our third-party payment processor.
We accept major credit and debit cards. Payment is processed at the time of purchase through our secure third-party payment processor. We do not store your payment card details on our servers.
If your order has not yet been processed for shipment, we may be able to modify or cancel it. Contact us as soon as possible at support@pepticore.net with your order number. Once an order has been shipped, it cannot be canceled. See our Refund Policy for details.
Yes. You will receive an order confirmation email after placing your order, and a shipping confirmation email with tracking information once your order has shipped. If you do not receive a confirmation email within one hour, check your spam folder and contact us at support@pepticore.net.
Shipping
We currently ship to addresses within the United States only. We do not offer international shipping at this time. For complete shipping details, see our Shipping Policy.
Orders placed before 12:00 PM Mountain Time on business days are typically processed within one to two business days. Estimated delivery times depend on the shipping method selected at checkout:
- Standard Shipping: 3–7 business days after processing
- Expedited Shipping: 2–3 business days after processing (where available)
All delivery timeframes are estimates and are not guaranteed. See our Shipping Policy for full details.
Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to track your package. If you do not receive tracking information within three business days of placing your order, contact us at support@pepticore.net.
Yes. All orders are shipped in unmarked packaging that does not display product names, descriptions, or any indication of the contents.
Returns & Refunds
All sales are final. Due to the nature of research materials and our inability to verify the integrity of returned products, we generally do not accept returns. Exceptions may be made for products that arrive damaged, are incorrect, or are defective. See our Refund Policy for complete details and reporting requirements.
Contact us within seventy-two (72) hours of delivery at support@pepticore.net with your order number, a description of the damage, and photographs of the damaged packaging and product. We will review your claim and arrange a replacement or refund at our discretion. See our Refund Policy for full details.
Contact us within seventy-two (72) hours of delivery at support@pepticore.net with your order number and a photograph of the product received. We will arrange to ship the correct product or issue a refund at our discretion.
No. Refunds are not available for incorrect ordering, change of mind, or dissatisfaction with research results. Please review your order carefully before completing your purchase. See our Refund Policy for the complete list of non-refundable situations.
Quality & Testing
All of our products undergo rigorous quality testing. Each product is accompanied by a Certificate of Analysis (COA) that verifies identity, purity, and other relevant specifications. Testing is performed using industry-standard analytical methods including High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS).
A Certificate of Analysis is a document issued by a testing laboratory that reports the results of analytical testing performed on a specific product lot. COAs typically include purity percentage, identity confirmation, and other quality metrics. COAs for our products are available on the respective product pages.
Our products are manufactured to meet or exceed the purity specifications listed on each product page and verified on the corresponding Certificate of Analysis. Typical purity levels are 98% or higher as determined by HPLC analysis.
Our products are sourced from qualified manufacturers that operate under established quality management systems. We verify the quality of all products through independent analytical testing before making them available for purchase.
Privacy & Account
We implement commercially reasonable technical and organizational safeguards to protect your personal information, including encryption of data in transit via TLS/SSL, secure payment processing through PCI-DSS-compliant processors, and access controls. For full details, see our Privacy Policy.
No. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share information only with service providers necessary to fulfill your order (payment processors, shipping carriers) and as required by law. See our Privacy Policy for details.
You may request deletion of your personal information by contacting us at support@pepticore.net. We will process your request within thirty (30) days, subject to our legal obligations to retain certain records (e.g., transaction data for tax compliance). See our Privacy Policy for full details on your rights.
No. Guest checkout is available. Creating an account is optional and allows you to view order history and save your shipping information for future orders.
Contact
You can reach us at:
- Email: support@pepticore.net
- Mailing Address: Pepticore LLC d/b/a PeptidesEuro, 30 N Gould St #62324, Sheridan, WY 82801
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time (MT)
We respond to all inquiries within one to two business days. Please include your order number in all order-related correspondence.